Privacy Policy
Last Updated: 16.03.2026
Oh So Lean (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.ohsolean.co.uk (the “Website”).
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Oh So Lean is the data controller responsible for your personal data collected through this website.
If you have any questions regarding this policy or your personal data, you can contact us at:
Email:connor@ohsolean.com
Website: https://ohsolean.co.uk
2. What Personal Data We Collect
We may collect and process the following types of personal information:
Personal Identification Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order and Transaction Data
When you place an order through our website, we collect information necessary to complete the purchase, including:
- Order details
- Purchase history
- Payment confirmation
- Delivery information
Payment information is processed securely through our payment providers. We do not store full credit or debit card details.
Newsletter & Marketing Data
If you subscribe to our newsletter or marketing communications, we may collect:
- Name
- Email address
- Marketing preferences
Website Usage Data
We may collect information automatically when you use our website, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on pages
- Referring website
This data helps us improve our website and services.
3. How We Collect Your Data
We collect data through:
- Website forms (contact forms, newsletter forms)
- Checkout and order forms
- Cookies and website analytics
- Customer service interactions
- Marketing subscriptions
4. How We Use Your Data
We use your personal data for the following purposes:
Order Processing
To process and deliver your orders including:
- Managing payments
- Processing transactions
- Delivering products
- Providing order updates
Customer Service
To respond to enquiries and provide support.
Marketing
If you opt-in to receive marketing communications, we may use your data to:
- Send newsletters
- Send product updates
- Inform you about offers or promotions
You can unsubscribe from marketing communications at any time.
Website Improvement
We analyse website behaviour to improve the performance, functionality, and user experience of our website.
5. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following lawful bases:
- Contract – processing your order and providing purchased services
- Consent – sending newsletters and marketing communications
- Legitimate Interest – improving website functionality and security
- Legal Obligation – maintaining financial records and complying with tax laws
6. WooCommerce & Third-Party Services
Our website operates using WordPress and WooCommerce, which collect personal data required to process orders.
We may also share limited data with trusted third-party services including:
Payment Processors
Such as:
- Stripe
- PayPal
- WooCommerce Payments
These providers securely process payment transactions.
Shipping Providers
We may share delivery information with shipping partners to deliver your order.
Email Marketing Platforms
If you subscribe to our newsletter, your email address may be stored with an email marketing service such as:
- Mailchimp
- Klaviyo
- MailerLite
(or similar platform)
These providers process your data in accordance with their own privacy policies.
Analytics Providers
We may use analytics tools such as:
- Google Analytics
This helps us understand how visitors interact with our website.
7. Cookies
Our website uses cookies to improve user experience and analyse website traffic.
Cookies may be used for:
- Website functionality
- Shopping cart functionality
- Analytics tracking
- Marketing performance
You can control cookies through your browser settings.
A separate Cookie Policy may also be available on this website.
8. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, including:
- Order records retained for up to 7 years for tax and legal obligations
- Marketing data retained until you unsubscribe
- Website analytics retained according to analytics platform settings
9. Data Security
We implement appropriate security measures to protect your personal data, including:
- SSL encryption
- Secure hosting
- Access control
- Regular security updates
However, no online transmission can be guaranteed to be completely secure.
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict processing of your data
- Object to data processing
- Withdraw consent for marketing communications
- Request data portability
To exercise any of these rights, please contact us.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
12. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about this privacy policy or your personal data, please contact:
Oh So Lean
Website:https://ohsolean.co.uk
Email:connor@ohsolean.com
